Shipping policy

At Render Goods, we are committed to providing fast and reliable shipping while prioritizing sustainable packaging. Please review our shipping policy below to learn more about our processes and timelines.

Order Processing

  • All orders are processed within 2-5 business days after the order is placed.
  • Orders are not processed or shipped on weekends or holidays.
  • You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has been shipped.

Domestic Shipping (USA)

  • Standard Shipping: We offer standard shipping within the U.S. with an estimated delivery time of 3-7 business days after processing.
  • Expedited Shipping: Expedited shipping options are available at checkout for faster delivery (2-3 business days).

International Shipping

  • We currently do not offer international shipping. 
  • Please let us know if you would like to be notified when this changes by emailing hello@rendergoods.com

Sustainable Packaging

  • As part of our commitment to the environment, all orders are shipped in eco-friendly, recyclable, and biodegradable packaging materials.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. You can track your shipment’s status online.
  • Please allow 24-48 hours for the tracking information to update.

Shipping Delays

  • While we strive to deliver your order within the estimated timeframes, delays can occur due to unforeseen circumstances (e.g., weather, carrier delays).
  • We are not responsible for shipping delays beyond our control but will do our best to provide timely updates if any issues arise.

Lost or Damaged Packages

  • If your package is lost in transit or arrives damaged, please contact us at [email address] within 7 days of the estimated delivery date.
  • For lost packages, we will work with the carrier to resolve the issue and provide a replacement or refund.
  • For damaged items, please provide photos of the damage, and we will issue a replacement.

Contact Us

If you have any questions about shipping, feel free to reach out to our customer service team at hello@rendergoods.com We’re here to help!